What does the '?' do in my event admin areas?

The '?' displayed at the bottom right of all your admin areas once logged in is our 'Help & Support' beacon. By clicking on this, you will be able to get instant answers to common queries about using the application and you can also send us a message if you're really stuck!

Getting 'Instant Answers'

When you first click on the Help & Support beacon, you will see the 'Instant Answers' area. Simply type your query into the box provided, hit return and then click on the relevant article that covers what you're looking for. There can be multiple articles available to you at one time, so just scroll through the list until you find what you're looking for. 

If you're struggling to view the article, the articles displayed in our beacon are taken directly from our Knowledge Base, which can be accessed by hovering on your 'Settings' menu and selecting the Knowledge Base option.

Getting in touch

If you're really struggling to find a solution to your current challenge, human help is not far away! By clicking on the 'Ask' option at the top of the Help & Support beacon, you can send us a message - this will be sent directly to the support team at getregisterd® HQ, who will be happy to assist you in getting back on track with your event!